BGE Defends Slow Service Restoration
Post on: 2011-09-05 By: admin
BALTIMORE -- Baltimore Gas and Electric Company announced that it has restored electric service to nearly all of the 750,000 customers affected by Hurricane Irene and is aggressively working to restore service to the remaining customers.Patience had been plummeting and frustration running high among the BGE customers who -- at least as of Friday afternoon -- still did not have service since Hurricane Irene blew through the area.BGE ticked off a list of factors they said hampered its efforts, including problems specific to a customer's home or business that may have originated with mainlines or other equipment.BGE also claimed some restored power may have been interrupted by another problem without its knowledge.The focus was now on customers who have been waiting the longest for service, BGE said.“BGE crews continue to aggressively work to restore power to the last few thousand customers impacted by Hurricane Irene,” said A. Christopher Burton, senior vice president of gas and electric operations and planning.The utility urges customers whose service has not been restored to report outages by calling 877-778-2222.Notwithstanding the many customers who experienced extended outages, BGE said it successfully restored electric service to the vast majority of its affected customers within five days of Hurricane Irene.BGE, www.bge.com, headquartered in Baltimore, is Maryland’s largest gas and electric utility.
Previous Stories:September 2, 2011: Md. Officials Tally Hurricane Irene Losses
September 2, 2011: BGE: 23,000 Still Without Power
September 1, 2011: BGE: About 68,000 Still Without Power
August 30, 2011: Area Struggles To Recover From Irene
August 30, 2011: Most Baltimore Co., Anne Arundel Schools To Open Wednesday
August 29, 2011: Irene Creates Tree-Mendous Problems in Baltimore County
August 29, 2011: No Power? You May Have To Wait Until Friday
August 29, 2011: BGE Still On It...Hundreds of Thousands Still Without Power
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